Last updated: [Insert Date]

TerraTitlan.com (“TerraTitlan,” “we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with:

  • General Data Protection Regulation (GDPR – European Union)

  • Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP – Mexico)

  • Applicable United States privacy laws

This policy applies to all users of TerraTitlan.com, including visitors accessing content related to travel, culture, customs, sustainability, real estate, restaurants, bars, accommodations, and blog content.

1. Data Controller

For the purposes of applicable data protection laws, the data controller is:

TerraTitlan
Website: https://www.terratitlan.com
Email: [contact@terratitlan.com]

2. Personal Data We Collect

2.1 Data You Voluntarily Provide

We may collect personal data that you provide directly, including:

  • Full name

  • Email address

  • Contact details

  • Messages, inquiries, or comments

  • Newsletter subscription information

2.2 Automatically Collected Data

When you use TerraTitlan.com, we may automatically collect:

  • IP address

  • Browser and device information

  • Operating system

  • Pages visited and interaction data

  • Approximate geographic location

This data is collected through cookies and similar technologies.

3. Legal Bases for Processing (GDPR)

Under GDPR, we process your personal data based on one or more of the following legal grounds:

  • Consent – when you subscribe, contact us, or accept cookies

  • Legitimate Interest – to operate, secure, and improve the website

  • Legal Obligation – when required to comply with laws or regulations

  • Contractual Necessity – if responding to a service-related inquiry

4. Purposes of Data Processing

Your personal data may be used to:

  • Provide and manage website content and services

  • Respond to inquiries and communications

  • Send newsletters or updates (only with consent)

  • Improve user experience and website performance

  • Analyze traffic and usage trends

  • Ensure security and prevent fraud

  • Comply with legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze website traffic and performance

  • Understand user preferences

Where required by law (EU), cookies are only placed after your consent. You may manage or withdraw your consent at any time through your browser or cookie settings.

6. Data Sharing and Transfers

We do not sell personal data.

We may share data with:

  • Service providers (hosting, analytics, email services)

  • Legal authorities, when required by law

  • Business partners, strictly as necessary for operations

If personal data is transferred outside the EU or Mexico, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with legal and regulatory requirements

When data is no longer required, it is securely deleted or anonymized.

8. Your Privacy Rights

8.1 European Union (GDPR Rights)

If you are located in the EU, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

8.2 Mexico (LFPDPPP – ARCO Rights)

If you are in Mexico, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Cancel your data when appropriate

  • Oppose data processing for specific purposes

Requests can be submitted via email and will be handled within legally established timeframes.

8.3 United States

Depending on your state of residence, you may have rights to:

  • Request access to collected personal data

  • Request deletion of your personal data

  • Opt out of certain data processing activities

We honor applicable state-level privacy rights where required by law.

9. Blog, Comments, and Public Content

If you choose to post comments or content on TerraTitlan.com:

  • The information you share may be publicly visible

  • We are not responsible for third-party use of publicly disclosed information

10. Third-Party Websites

Our website may include links to third-party websites (e.g., accommodations, restaurants, real estate listings, travel services).
We are not responsible for their privacy practices and encourage users to review third-party privacy policies.

11. Data Security

We implement reasonable technical and organizational security measures to protect personal data.
However, no online system is completely secure, and we cannot guarantee absolute protection.

12. Children’s Data

TerraTitlan.com is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If such data is identified, it will be promptly deleted.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website constitutes acceptance of the changes.

14. Contact Information

For privacy-related questions or requests, please contact:

Email: [contact@terratitlan.com]
Website: https://www.terratitlan.com